Nexa — Didnt get booking charge back on cancellation

Address:

Thalasserry

I'm Dr. sherun. I have made a booking for xl6 this year january through thalasserry nexa showroom. And they also informed me that booking charges will get repaid if i cancel my booking also. Due to thia pandemic situation, i had to cancel my booking. Now its almost 10months, still showroom peoples are not even properly replying for my messages. Kindly do the needful..