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NEXA Complaints & Reviews

www.nexaexperience.com

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Updated: May 12, 2024

Complaints 444

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11

Unresolved

433

Bad 😕 It seems that NEXA has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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NEXA reviews & complaints page 4

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Address: Hyderabad, Telangana

I bought a S Cross vehicle from Nexa Nagole Hyderabad with Kalyani Moters in Feb’22. But showroom people delivered scratched vehicle. I found scratches in bannet while I approached for PPF then immediately I informed to kalyani Moters show room people, but they replayed after two days, and after that continually we talking each other for bannet change, after Nexa service Center Karmanghat body works manager finalised it’s a scratched car, Kalyani Moters Nexa Nagole RM, GM, QM people are trying to me compromise for no issues raising.
After yesterday conversation with Kalyani Moters Nexa Nagole Hyderabad QM Renuka I decided to approach Consumer court State of Telangana for file a case against Nexa Nagole Kalyani Moters Hyderabad.

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Address: Premium Car World Kolkata, Park St Nexa

Website: www.google.com/search?q=premium+car+world&oq=premium+car+&aqs=chrome.2.69i57j0i512l6j0i457i512j0i512.7335j0j7&client=ms-unknown&sourceid=chrome-mobile&ie=UTF-8#trex=m_t:lcl_akp,rc_f:rln,rc_lud

Hi,

We purchased a Ignis Zeta Turquoise blue from Premium Car World Kolkata (Park St Nexa) on 30th January 2022. We ordered a roofwrap along with this. Roofwrap installation was incomplete at the time of delivery. After 10days installation was done very poorly there were wrinkles as shown in the image attached. We complained by calling them and updated our issue in Google review.
Accessory department took our car to showroom to do some heat treatment to fix roofwrap installation. Also they were constantly asking us to withdraw the review .We got our car back that evening. Next day we noticed that the roofwrap was cut from the middle and was pasted which looked like a sticker only. There was no prior communication made or we were informed that they would cut the roofwrap.
Roofwrap costed around 9k but our roofwrap looks like a sticker.
We informed this to them but they said that they will fix this and will contact us shortly for the same in the first service. They showed us a different roofwrap other than the one we ordered.
It's been a month, we didn’t receive any update from them. Whenever we call the Accessory manager has been telling us yes we have ordered and will do it this weekend and update you.
Please kindly look into this issue and help to fix the roofwrap installation with fresh one. Attached are the images for your reference .
We chose Maruti as it is known for its service, it is very disheartening we got such a poor service and it just seems a myth to us now.

Regards
Sarmistha Sarkar
[protected]

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Address: Trivandrum

Xl6 booking Delay

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Address: Prashant nagar

My compen is car not mileg avrege and tyre problem tyre 20000 km change tyre is not Raning I'd 20000 Km.

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Website: Nexa

Order I’d 86440
I ordered an electric bike on 16 March from nexa and I have to receive the order or tracking info plz revert

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Address: Maharashtra

I'd ordered earphones more than a week back and haven't received any reply from them. I can just track my order after which they say that they will email back but they don't.

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Mar 20, 2022

Complaint marked as Resolved

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I want to cancell booking...

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Address: Fakirganj Dhubri Assam 783330

I have placed a order amount of Rs-1889/- order id- 102140 but till date I have not received any response or mail

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How long they take to resolve a complaint.
My complaint id is NX[protected] and the complaint was lodged on 21/02/22. Seventeen days have gone but no reply has come. Surprising, isn't it.

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From the day I have purchased this maruti Suzuki ciaz from nexa dilshad garden i am getting continues problems in the car and this is totally disappointing because after a lot of complaints no issue is being resolving.
we can go any where in the car but if we park it once for 3-4 hrs we are not sure that it is getting started again or not as this is the 3rd time my car has been not starting on mid road with out any reason. even after replacing my cars battery last month same issue is facing and within 3 years of purchase my cars battery brokedown?
I want a genuine action right now on this car as this is very shameful for company like suzuki producing service in this manner. if the concerned action are not getting I will be throwing away this car in auction below market value prices
and suzuki connect app also not works

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Address: द्वारका सेक्टर 8, न्यू दिल्ली

मै आज अपनी डिजायर कार की सर्विस कराने गया द्वारका सेक्टर 8 नेक्सा सर्विस सेंटर पर जहा मुझे 2 से 3 घंटे का समय बताया गया और मैने 12 बजे गाड़ी दी और 4:30 तक मुझे कोई जवाब नही मिला गाड़ी नही मिली इस दौरान मेरे बहुत से आवश्यक कार्य से मुझे जाना था जिसमे मै नहीं जा पाया ये मेरे साथ चौथी बार हो रहा है क्योंकि आप कोई एक्शन नहीं लेते सिर्फ पैसे लेने के अब आगे से आपके सेंटर पर मै तो आऊंगा नही और अपने जानने बालो को भी आने को मना करूंगा

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Address: D no7 NEXA AMBATTUR VAVIN AMBATTUR REAL ESTATE CHENNAI-600058

I got relieved from NEXA ADDRESS: AMBATTUR VAVIN JUNCTION on January 8th and i have received my salary slip today(18:02:2022) stating salary amount of ₹3499 but the money was not credited to my account till date.

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Address: Alwar Rajasthan

Dear Sir

I had purchase my first CAR after lot of discussion with my friends & family then finally decided to purchase your company CAR (Baleno – Delta model) in April 2017.
I not assumed that will face lot of problem for purchase of Maruti Car from day first. Initially when booked the CAR, company executive made feck commitment then I had a complaint to showroom manager then he had not taken any action on my complaint.
After that on first service, we had complaint to service in charge about car service. In second year got accident and left side both gate damaged of CAR then taken insurance claim and your service team had replaced the both gate in 2019.
In 2020 CAR steering got hard at the time of drive then your service team had change the internal part of steering as we had taken extra warrenty at the time of purchase. (Only in third year CAR steering parts got out of service while my CAR not had run above 25000 km.)
Rather then I am continually facing problem in back gear of CAR since purchase. Every time when given CAR for service then complaint of this, but not resolved the problem till now. Your service team got repaired only for short time.
Big complaint to your company, which I am facing. When had accident and replace the both gate of left side in April 2019. Faced the not believable things CAR colour has started fade of left side, which was replaced and now looking rusting on CAR, thats not beliveable.
I am complaining due not happy to Maruti Nexa CAR and, one of my friend was taken feedback me to purchase the same CAR then I not given suggestion to him for purchase of Maruti CAR.

Regards
Ashish Singhal
M. No. [protected]

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Feb 05, 2022

Updated by Manish Saraswat Dear Sir

I had purchase my first CAR after lot of discussion with my friends & family then finally decided to purchase your company CAR (Baleno – Delta model) in April 2017.
I not assumed that will face lot of problem for purchase of Maruti Car from day first. Initially when booked the CAR, company executive made feck commitment then I had a complaint to showroom manager then he had not taken any action on my complaint.
After that on first service, we had complaint to service in charge about car service. In second year got accident and left side both gate damaged of CAR then taken insurance claim and your service team had replaced the both gate in 2019.
In 2020 CAR steering got hard at the time of drive then your service team had change the internal part of steering as we had taken extra warrenty at the time of purchase. (Only in third year CAR steering parts got out of service while my CAR not had run above 25000 km.)
Rather then I am continually facing problem in back gear of CAR since purchase. Every time when given CAR for service then complaint of this, but not resolved the problem till now. Your service team got repaired only for short time.
Big complaint to your company, which I am facing. When had accident and replace the both gate of left side in April 2019. Faced the not believable things CAR colour has started fade of left side, which was replaced and now looking rusting on CAR, thats not beliveable.
I am complaining due not happy to Maruti Nexa CAR and, one of my friend was taken feedback me to purchase the same CAR then I not given suggestion to him for purchase of Maruti CAR.

Regards
Ashish Singhal
M. No. [protected]

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Address: D.NO.84-1-2, Padmavathi Nagar, Beside ONGC base complex, NH16, Rajahmundry, Andhra Pradesh 533106

Hello,
I am a resident from rajahmundry.
I have visited nexa showroom on jan 30, 2022.
When i was enquiring for cars to buy one of the representative have showed a CIAZ car which is 2018 model. he said it was new and not even used in this 4 years. due to year change reason that wasn't sold and we kept like that he said.
i agreed to all of it and verified the car multiple times after that day.
On 1st feb, 2022, at 10:06 pm the representative texted me to call. i am out of town at that moment. even at that time i have called him and he said the car price and everything and he made me to buy the car immediately because there are many others are willing to buy it. so i have accepted and said i will send someone to take a test drive. my father went to showroom and done it.
since then he keeps calling me and compelled me. so i had to return from vizag to buy the car. he said to take 11000 cash along with aadhar and pan card. i have taken my parents and visited the show room. after 30 minutes discussion done and i asked him to give something for the car like seat covers.
he went to the manager and within no time they came and said we are not giving you the car, it was sold to someone this afternoon. we had a mis-communication so they said me to leave.

do u think customers are jokers..? u called me and u have compelled me to buy the car and when i came with money u said u won't sell me the car and want me to leave...

i will definitely file a defamation case against nexa showroom rajahmundry.

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Address: Nexa purnia Gulabbagh , Damka Chowk

Service center cheat from double charges amount and double Assieries cost double charges please action the service showroom
Seemanchal Moters Pvt Ltd.
NH.-31, Damka Chowk, Kishanganj Road Gulabbagh, Purnia

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Address: Chennai

It’s worst service ever I had face

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Address: E198, HANS VIHAR, RICCO INDUSTRIAL AREA,MANSAROVAR JAIPUR ,302020

Hi,

This is regarding my baleno Zeta model that i gave for 2nd sheduled service on 24th january, 22. At K.P automotive Jaipur

The car was delivered to me on the same day but with a dent on my driving seat gate .

I had a word with the authorities but they refused about the damage but after verification they agreed.

Now today (25th january, 22) they delivered the car with wet paint no finishing in the work job and patches all over the gate !

After complaining they are saying that this is how the work will be done if you want to get it done properly you have to go for an insurance claim or have to pay for the job!

No authorities are responding to the complaint!

My car is just 4 months old and i cant expect something like this to be done with the car !

Please help !

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Address: Tuni, 533401. 9573930691

Coming to the performance everything is good..
But the major complaint of this car (NEXAXL6) is MILEAGE... Worst mileage not even getting 14kmpl😭😭😭..
It was so shame on this NEXA...
Please solve my problem 🙏

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S

Shivakrishnna __

Jan 22, 2022

And I have buy this car from RAJAHMUNDRY NEXA SHOWROOM

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Address: at- vijaynagar,post-dhodambe,tal-chandwad,disat-nashik

Insurance of My vehicle MH-15-HG-5460 Baleno zetta Expired at[protected]...
Mr.Ganesh Thakare from seva automotive ask me to come for renewal but he unable to come 31st december...due to this i have to face issue...

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Address: Balanager service centre Hyderabad

I am the customer of nexa from past 3 yesrs. We r coming from khammam city to Hyderabad around 250klms to service our car.l I am reguler customer to the BALANAGAR NEXA SERVICE CENTRE iam happy with service advisor, technicians. I am not happy with customer waiting hall, there is no ac in customer waiting hall and full of mosquitos, there is no welcome drink or coffee, there is no response after asking abot coffee aslo atlast i brought coffee from out & we borrowed the cups from ur servent . u can see the picture. This is the way they treat us in the service station

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