[Resolved]  Nissan India — Nissan Terrano breakdown at just 2745 km

Address:

Ambala, Haryana

> > I had bought Nissan Terrano (Regd No. HR 01 AH- 6505) on 15 January 2014, and it have covered just 2745 km till today.
> > I want to complaint about car breakdown as I was driving Terrano first of all its air conditioned stopped working then immediately after that power steering stopped working and after then battery sign began to glow continuously and temperature was rising finally when I stopped to look after the problem i got stuck on that road after that I started calling dealer for help and assistance and while calling dealer again and again I did not received any help from them.

> > After that I called toll free number which I got from manual inside my car but I was shocked to know that they never heard of "AMBALA as well as YAMUNA NAGAR" they kept on asking me everytime when I called them "IN WHICH STATE IT LIES?" and even after telling them in detail about my location no assistance/help came there even after waiting 4 hours. So after getting this 'shocking response' from toll free number I decided to left my so called "new car TERRANO" over there as it was getting night and go back home.Even I was worried about my car's safety over there but I had no other way rather than moving back to my home using public transport.
> > all I want to say is that I want my money back and I will legally take action against the concerned authorities about that harassment that has been caused to me because of getting no help from your team.
> >I want my full money back from you and compensation from you as well for harassment.

> > One more thing, Even at the time of delivery on 15 january 2014 my car's mileage reading was 92km...even I objected on that and asked them that "how can a new car run 92 km before getting sold????" From that day only It was a doubt in my mind that if it is a demo or test drive vehicle???
>> When I raised this question before manager (sales) GIRISH : He replied that "the vehicle was taken to yamuna nagar once which is 45 km from dealer's location so vehicle's current reading is 92 km."
>> since sales manager's answer was not satisfactory so I kept on raising that question again and again but they did not bothered about my this question. I still have a doubt about that in my mind that I have been delivered a used car.
>> I want all the details of technical or mechanical faults that this car faced as well as work that is being carried out on my car at the service center.
>> I want all the details in written from you for future references so that I can have proof of the problems and harassment that this car have caused for me.

> > Even I will advice all of my knowns/friends/relatives to not to buy any car from Nissan due to their poor assistance as well as poor response from your dealer in ambala(KHANNA NISSAN, AMBALA).
> > I hope you will look after this matter and will take a strict action as soon as possible.
> > MY CAR DETAILS ARE AS FOLLOW:
> > NAME: RAJESH SINGH
> > ADDRESS: 06, HARIKRISHAN NAGAR, JANETPUR, AMBALA CITY
> > PHONE NUM: [protected]
> > REGISTRATION NUMBER: HR 01 AH 6505
> > DATE OF SALE: 15 JANUARY 2014
> > CHASIS NUMBER=MDHHSNAW5D9000059
> > ENGINE NUMBER=E037780

> > DEALER NAME = KHANNA NISSAN(MOHAN VEHICLES PVT LTD) AMBALA, HARYANA
>> COMPLAINT REFERENCE NUM: 13521


*Note :- This all happened and till now your team has not acted promptly to resolve the problem they are acting like layman is it all due to irresponsible management, poor management or due to my bad luck that I trusted on a brand NISSAN. Since 72 hrs passed their is no response after spending 13 lakhs I am travelling in buses/autos to your Khanna Nissan showroom and my sorry your vehicle is standing in corner to get a Good mechanic to come and check into it is this how a brand Nissan works or something else you want to show me. See, sir that is all good your enjoying your teas planning your future but plz pay attention in sinking ship of Nissan which this vehicle is doing and kindly pay my money back so I can go some of the best brands available in INDIAN market rather than looking back into a hectic story your brand made of me.
* I here by request all receiptents of news agencies plz highlight this in media so no other INDIAN suffers.