Nissan Motors — airbag didn't deploy after the car hit with a truck

Address:	560093
Website:	www.nissan.in/contact-us.html

My Nissan Sunny Car hit at the back side of a truck(Of course with a good speed) and the radiator /coolant system and some of the metal parts broken along with a chassis damage . The service center has already given a estimation of 2Lack and they told it may increase if the inside damage is more. After raising the complaint with Nissan customer care, now they are coming up with explanation of "car should not hit in this way, it should hit like this, should not hit pole, should not hit a moving vehicles back.. etx etc " . As per my knowledge the airbag should work if the force of hit is more and damage to the front is more. I have the spot picture details and damage details with me. Please provide a proper clarification for this or compensation, as we are paying more for security ..

Complaint Number with Nissan : C[protected]