Nissan Motors — bad service | |||
Respected sir/madam, I am using nissan terreno xl registration no is mh10 bm 7005, my car still in warranty. On 12/12/2017 i been to shirin nissan aurangabad maharashtra for servicing my while they servicing the vehicle technician from shirin nissan told me there are few problems in my car as there is oil leakage from turbo, steering rack and brake caliper had a manufacture defect they need to replace but shirin nissan cant do it as they closing soon so they advised me to go to another showroom to get parts changed, So called up nissan toll-free number[protected] and had a conversation with mr. Kumar then we both had conversation in shirin nissan regarding parts changed in warranty but shrin nissan refused to do it. Then after as advice by mr. Kumar nissan i spoke to your service center in nashik name as magic nissan on mobile no crm mobile no is [protected] they are ready to do my car work in warranty. As my car has a problem of leakage oil from turbo car not in condition to drive to nashik is 180 km long from aurangabad. So called up rsa for towing car to magic nissan nashik rsa took complaint and raise me a reference no nis[protected] for dropping car to magic nissan. I spoke to mr. Prem in rsa Early morning towing vehicle comes and took my car and they told me they are going to Ahmednagar jai malhar nissan i tried to contact customer service but as it 6 am in the morning i did not get connected to customer service. Now my car in ahmednagar and Service center not ready to service for my terreno as they are new opened service center they dont have equipment and trained staff and also not yet authorized by nissan india. Rsa team want me to pay money to tow car from ahmednagar to another service as there is mistake happen by rsa team. Please do take some action and get my repair in warranty as i need my car for day to day running. It is my humble request please take my car to one of your authorized service center as i dont know which one is working and which one is not working. Thanking you, Surendra dixit [protected] Was this information helpful? | |||
Nissan Motors customer support has been notified about the posted complaint. | |||
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