Nissan Motors — Car Delivery and Accessories issue - Car is not delivered after full payment

Hi Team,

Autorelli Nissan Chennai,

I have paid the full amount for the car and forced me for payment and also for Car registration with RTO made me for register without the accessories forcefully done. Now the Car is not delivered to me even after registration.

For accessories also they made me to pay by saying within 1 week it will be ready, now it is morethan 24 days. I did not get any update regarding accessories and also car.

Without the accessories show room people forcing me to take the vehicle. I have paid extra amount also for accessories.

I am attaching all the receipts payment done to the company. I am paying EMI to the bank without the car with me. I paid money and no one is responding properly to me what all accessories paid and what is received and whether the fitting is done to the car.

My loan was approved for 5.98 Lakhs and it has been transferred to the Autorelli showroom.

In Chennai - Accessories Manager - Satishwaran, for the past two weeks he has been lying that today will be getting the accesories and fitting done like that. Not 1 or 2 days - continuously he is doing false promises and lying with me it will be done today and tomorrow.

In Chennai - Nandanam office - Autorelli Showroom - Raghu Finance department, he also made false statements like - We are doing so for so many cars delivery to other customers and why don't we do it for you ontime.

Really i do not know if the company is going to deliver my car or keep with you forever.

Is this the way you cheat people and take money from customers?

Car Registration Number - TN14 Y 0615

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Regards,
Sathish Reddy,
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Nissan Motors customer support has been notified about the posted complaint.
May 10, 2021
Updated by sathish reddy88
As discussed with Accessories Manager Sateesh - Autorelli Nissan Chennai.

He called me and told - Suppose the lock down is finished by 24th May 2021 in chennai, he told that by 2 days i.e 26th May he will make the accessories fitting will be done and car will be delivered.

If the lockdown doesn't extend.

If this is not happened what can I do, should I go to Consumer Court?.
Jun 03, 2021
Updated by sathish reddy88
This is not yet resolved. Can anyone take necessary action. I am paying EMI to bank simply without car.
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