Nissan Motors — Complaint regarding a dealer

Address:

Nagaon, Assam, India

Dear Sir,
Firstly, I congratulate you and your team for successful launch of Nissan magnite and surely the success will be double when its customers are happy.
With subject to the reference I have to state that I have book Nissan magnite (Turbo CVT variant)on 21 December, 2020 in Dhannvi nisaan dealer of the Nagaon district of Assam. The car is yet to be delivered. This is not the issue.
The issue is 2 days back, the dealer sales person Miss Trilochana Medhi call me and said that extended warranty is compulsory for delivering the vehicle to its customers. I at once call Nissan customer care toll free number and they told me that it is not mandatory at all. When I informed the dealer about the version of customer care they again refused it by saying that they cannot deliver it without extended warranty and they does not care what nissan says. Whether my knowledge is concerned no car company made such a strange decision. Please clarify the issue for the greater benefit of customers.
Thanking you,