Nissan Motors — customer care for roadside assistance

Address:Jaipur, Rajasthan, 302017

I had returned after 8 days from out station when i found that my car was not starting (Monday morning 14/08/17) i rushed to office by cab & returned by cab only
I complained on your toll free no on 15th & told him that car was lying at my home only but asked so many irrelevant questions like color of the car, whether it has towing hook etc. Finally he assured me that the mechanic will reach with in 45 minutes.
Mechanic reached after 1.5 hrs that too after repeated reminders. But this was not enough as more miseries were waiting for me through your service. Mechanic came only with battery & wire. My battery was ok but he failed to identify the problem. I asked him to tighten the battery clip but he didn't have any tools. I borrowed spanner from my neighbor but still he could not start.
He told me to tow the car to the nearest work shop.
Accidentally i changed my remote key & the car started. Then i cancelled the complaint.
Point i want to make is what would be my fate if the car was on the road you send a mechanic only with battery with no tools & knowledge about the car.
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    Nissan Motors Address
    ASV Ramana Towers, 37&38, Venkatnarayana Road, Nagar, Rajasthan, India - 600017
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