Nissan Motors — failure of oxygen sensor

Sham Singh Rana

from Thanesar, Haryana

Address:

118,G.T. Road, Karnal, Karnal, Haryana, 132001

Refer my previous complaints. Purchased datsun-go car in 7/2015 but from the very beginning oxygen censor became a headache as after three/four months a yellow light appeared on the dashboard indicating malfunctioning of engine. Each time the agency deleted the yellow light but the problem again surfaced. Now on 21/5/2019 the agency changed some part & charged rs.1500/- from me which is wrong as it was the fault of the company for this defect. My amount should be refunded immediately.

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Nissan Motors customer support has been notified about the posted complaint.

May 30, 2019

Updated by Sham Singh Rana No action has been taken by the company/car agency so far. Some part was said to be changed to rectify the fault of oxygen censor but after running of the car from km 19852 to 20300 the yellow light has again started glowing. It means that the censor fault is not rectified but the company/agency is unable to rectify failure of oxygen censor. The problem is being faced from the very star of purchasing of the car.

Jun 06, 2019

Updated by Sham Singh Rana The problem has not been resolved permanently as yet . Only assurances are given & it is shown resolved without actual rectification of the fault. The company will be responsible for any mishap.

Jun 09, 2019

Updated by Sham Singh Rana still the company is silent about the problem.

Jul 02, 2019

Updated by Sham Singh Rana Today again the yellow light has started glowing & the company has not been able to find solution to this fault so far inspite of so many complaints. The light indicates malfunctioning of the engine due to which any mishap can occure for which the company will be responsible.