Nissan Motors — Mental harassment

Address:	Goa
Website:	www.nissan.in

Its about grievance caused by Nissan and their roadside assistant policy maker,

I took a policy for RSA from Nissan, . I got a breakdown of my vehicle at 11 am . then I raised a complain to them and they started lying from 11 am that pick up will be at 1pm, after 1 pm I called them almost every half an hour and all I was hearing from them is the vehicle will reach there in 5 minutes.

at the oust and most disgusting way to lie, which I found at 6 pm when one of their guys said vehicle hasn't dispatched from the service centre and wil depart soon,
lastly I handed my car at 7pm to this guy,
I had been denied for the assistance over the taxi and accommodation so obviously I had to manage it by my own.

I reached anyhow to Kolhapur by changing 2 vehicles at 9:30pm, was literally feeling stranded as there was no food parlor/hotel open due to lockdown.

All THIS MISERY COULD HAVE BEEN AVOIDED IF YOUR NISAN RSA HAVE COMMUNICATED THE REALITY RATHER GIVING FAKE PROMISES FOR 8 HOUR

They didn't co operate with my overnight stay nor the Nissan group customer care, i had to Manage everything on my own with family
i trusted Nissan emergency and they literally hung me high and dry on highway for 8 straight hours, with my family.

I handed my car to a guy at 7:00 pm who was supposed to come at 1 pm.