Nissan Motors — missing spare part "dynamo" | |||||
I have a complaints from Nissan in general. let me go in points and in brief: 1- my car is Nissan Sentra 2016. 33 K KM 2- i faced a sudden strange behavior. went to local distributor: Elsab3. they identified the problem that "Dynamo" is malfunctioning. also they identified that it is under warranty 3- however; they told me that this spare part is not available, this was 22-Jul. and the due date to receive is 15-Aug tentatively 4- i complained; how to wait all this time, asked for temporary option with no response. 5- i contacted Nissan Egypt to ask for this spare part and its availability in any other distributor; simply they told me "we do not know" you need to search by yourself 6- back to Elsab3 asking for something; they told me to try with Nissan factory. 7- now : my car is under warranty, no spare part available and all refused to take the responsibility 8- it is clear how Nissan image affected. i participated in some social groups interested in Nissan cars owners and asked for help. they advised me to contact you. before creating a legal complaints according to the Egyptian lows or using the power of social media; i need to know if you can help in my case. all details will be provided to you upon your request. thanks in advance Was this information helpful? | |||||
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Nissan Motors customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Customer care numbers of Aircondioner manufacturing companies have proved futile. Now the system of customer care is to hoodwink customers . Its a call centre who transfers or does not to the corporates who escape being dragged to the consumer court while harrassement sue to defective peosuct or service is not attended to .Its almost creating a loophole in the welfare law.
The engineers or officers in service sectors ought to be from the company that manufactures products/provides for the services they have charged a price for.
Consumer Courts and the ministry seriously needs to look into this additional hierarchy of call centres which is the cause of cases piling in consumer courts.
The engineers or officers in service sectors ought to be from the company that manufactures products/provides for the services they have charged a price for.
Consumer Courts and the ministry seriously needs to look into this additional hierarchy of call centres which is the cause of cases piling in consumer courts.
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The engineers or officers in service sectors ought to be from the company that manufactures products/provides for the services they have charged a price for.
Consumer Courts and the ministry seriously needs to look into this additional hierarchy of call centres which is the cause of cases piling in consumer courts.