Nissan Motors — Nissan dealership cheated on additional 2 years warranty offer

Address:	No 10A, East Coast Road Pakkamudayanpet Puducherry - 605001
Website:	vigneshnissan.in/contact.php

Hi,
I have booked the vehicle from Vignesh Nissan Motereux Dealership from Pondicherry UT on Dec 2020.
While booking the vehicle they have been assured that i would be getting 2+2 extended warranty as an offer for me as i have been booked within december 2020, also there is no restriction to avail the offer.
While booking the vehcle they assured the delivery y march 2021 for sure but not happened and failed .After some time on June 2021, they informed vehicle is been allotted and pay the full amount so i have paid the full amount for the vehicle excluding reg with in june 2021. Took the delivery by july 2021 due to auspicious day availability and while taking the delivery i have been asked so many times about the Extended Warranty Offer, they said it will be in a short period of time.

After the delivery of the vehicle, i have been contacted different peoples, CRM, Sales Executive, Manager level peoples etc. at last on february month 2022, Mr.Ayyapan CRM said that he will do the extended warranty with in the MAR 2022.I have spoken and following up with AYYAPAN CRM for 6 month period, after registereing compalint with nissan india, and i'm being in touch with CRM in recent 6 month about the Extended Warranty and hence waiting for the same.
Finaly few days before another executive from the VIGNESH NISSAN Dealership told that i won't get the Extended Warranty Offer .

After hearing this, i was shocked to such a pathetic answer from him. He just simply denied to provide the offer which is as promised for me while booking the car as well as, dealership also agreed to provide me till last month i.e Feb 2022.
Suddenly they have changed the mind and dodging what they have promised and trying to avoid the offer as promised to provide.

Its been clear and evident that that they have been cheated the customer by making false promises and also its clear that this is due negligence of duty, dishonest with customers as well as unfair means to gain advantage.
I strongly condemn the rude and cheating behaviuor of the CAR Showroom VIGNESH NISSAN and i request you to kindly take necessary action on this and render justice.

Yours Faithfully
REKHA
VEHICLE NAME : NISSAN MAGNITE XV TURBO DT TOURMALINE BROWN
[protected]
TN18BE 2134