Nissan Motors — nissan micra insurance reimbursement amount not settled from 2 months

Address:

Hyderabad, Andhra Pradesh

My nissan micra 2016 model met with an accident and hence approached nissan ida uppal service station and i had insurance of oriental bank with zero dip facility, but nissan said this would not be eligible for cashless n needs to go for reimbursement n i have accepted but after delivery of vehicle its been two months i did not get my money back and nissan is not bothered to follow up with oriental and is not closing the complaint till now and the person who was involved was shiva and later i escalated the issue to sk tanveer, but even then there was no response from oriental and nor nissan is bothered to settle it, the claim was registered on april 2nd 2018 and the surveyor was t samba shiva rao and today is 9 th june and its almost 2 months and i'm waiting for help. And this is showing how customer centric is nissan w. R. T its customers.