Nissan Motors — Product quality Nissan Terrano is not up to your regular standards | |||||
This is to inform you that on 17.11.2013, I purchased Nissan Terrano XLD Model THP 110 PS, Chassis No MDHHSNA36DA001392 at RC Nissan Shalimar District Center Outer Ring Road New Delhi 110088. My vehicle registration no is DL8CZ 8618. On 19.03.2017 my vehicle starts showing electronic fault & toxic fume filter system warning lights, so I contacted the authorized workshop Unity Automobiles Pvt Ltd located at CN-35 Badali Bawna Road & immediately took my vehicle to their service center after examining it they recommended for ECM replacement (Copy of invoice enclosed) & give me estimate of seventy thousand approximately & one month time to arrange ECM. I was shocked & took my vehicle back without getting it repaired. So I decided to take second opinion from another work shop, I went to Sparsh Nissan Dawraka 110059 on 29.03.2017 (Copy of invoice enclosed) & they have recommended to replace diesel pump & wiring estimated eighty thousand approximately, I was greatly upset and extremely strained as the product quality is not up to your regular standards, otherwise In just 66500 KM, how can these parts need replacement. You also need to understand that, as a loyal & devoted customer of yours for years, I expect a certain quality in return for my hard earned money which I have spent in your product. I would appreciate it highly if you take immediate steps to resolve the problems. I am also enclosing copies of my records I shall look forward to your reply and seek an immediate resolution to my problem. Sincerely, Rupinder Singh 44 SFS Phase IV Ashok Vihar Delhi-110052 M.NO :[protected] Was this information helpful? | |||||
Nissan Motors customer support has been notified about the posted complaint. | |||||
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