Nissan Motors — Regarding ball bearing problem in rear wheel

Address:

Rajkot, Gujarat, 360001

Respected authority,

I had purchased by nissan micra in 2011, which had a problem of humming noise in left side rear wheel. The reason was that the ball-bearing was not working properly and because of that the noise was coming. Initially when the problem came into notice concerned showroom/service centre at rajkot, gujarat was contacted and they replaced the ball bearing 2-3 times as the car was in warranty. It would work properly for 4-5 months and then again the same problem arises.

This time i gave my car servicing because of the humming sound, they serviced everything and then they are saying we cannot see your history as gst is being implemented so you'll have to pay for the ball-bearing. And now they are saying they will deliver my car on monday, but i had clarified in the morning itself that i need the car today itself and they committed for the same.

How come i have to pay for the issue that is continuing since i purchased the car. And everytime they change the bearing and say now the problem will be permanently solved. But everytime after 6-8 months this problem comes up. As according to mr. Yashpal at rajkot service centre of nissan, the system is currently unavailable for billing and viewing history due to gst so the same complaint will not be proccessed. But system is not available is not my problem.

Please do the needful.

Thank you.
Akhil ruparel.