Nissan Motors — Service after sale of datsun redi go car

Address:	700058
Website:	Chandrani Nissan.co.in

I had purchased a redi go car in the month of december, 2016, which was delivered to me at datsun chandrani 's bt rd showroom. At the time of purchase, i had pointed out the inadequate service centres when i was told by purchase consultant mr. Saikat pal and manager of b. T. Rd showroom that customer would get promot service as well for any urgent repair at their door step. Company, without setting up different service centres at various places, a well equipped movable service van has been st up which is economical for the company and at the same time beneficial for the customer because customer would be service promptly at their door steps. I raised a doubt whether company is given assurance to convince the customer and the promise might not be kept by the company. I was told by mr. Saikat pal and manager that nissan, being a international renowned company could not deviate from what they promised.in case customer lodge a complaint, company administration will take serious steps against the staff at fault.
In practice, when "horn" of my car was out of order i was asked by mr. Indrajit ghosh to take my car with that defective horn to the b. T. Road showroom on any friday though the said showroom is far away from my residence.
Now 1st servicing is due and i gave to take my car to your tara tola workshop which is about one and half hour to two hours journey from my residence.
The smart card for my car has reportedly has arrived which i have been asked to collect from bt rd showroom which is far away from my residence.
Back seat is not being locked. Perhaps it can only be repaired at your work shop.
What was told at the time of sell the car all were false promise and now breach of a gentleman agreement caused harassment to a sr. Citizen like me. It is a mere cheating.
In view of above, please take appropriate action to avoid any harassment in future.