Nissan Motors — Shifting a showroom avoiding calls for refund

Address:

Mumbai City, Maharashtra, 400086

I have booked datsun go through ritu nissan which was situated in bhandup now I want to cancel the booking I have paid 11000 as booking amount they had told me that they will refund me remaining amount after deducting 1% I emailed them and constantly calling their person whose name is nikhil he is damn fraud and acts smart he is the person who had done my booking his number is [protected] while we called for test drive he came on the same day but for refund he is not ready to received the call since 10days I am calling his team leader he is giving another number and then manager is always busy in meeting please have control on your team ritu nissan my number is [protected] I want my refund