Nissan Motors — worst experience about central nissan - ahmedabad dealer | |||
Dear sir, I am Jaydip Nakrani I am nissan user since 2011 I have nissan sunny XL model There were only 2 problems in my car yesterday dated - 25th October I have book pickup & drop service to central nissan dealer from my home, 1. Today morning they picked up my car but at 11.30, I have already given the time at 9-9.30 am 2. I got a call from workshop at 12.30 pm about the problems they discribe me about AC problem & Mr. Chirag told me that you will get a call from our side within 1-2 hours about the final esteemet 3. I have called him at 4-4.30 pm about the update & they were totally cluless about the problems & esteemet 4. I have call to workshop & chiragbhai approx 5-6 time, finally I got esteemet after long waiting. 5. Its a 7.45 pm still they don't have driver for drop my car to my home 6. AT 7.45 pm I have call to customer care[protected] & I explain about the whole things customer care executive tentalised me and answered with very wrong attitute, I think nissan the giant company don't train to their executives that how to make a way or become a bridge between customer & workshop CUSTOMER CARE CENTER IS JUST A FORMALITY FROM THE COMPANY SIDE (This is my opinion) Today I felt very bad after happen this problem from the company after paying the money why should I bothered ? I can adjust very well with this situation not an issue but why they can not inform me well in advance? It's my mistake that I have put my car to this company workshop Now onwards I will never ever put or buy any nissan or datsun car in future I will be take care for it. Thanks for read this compain & Don't be sorry because this is INDIA & people are become very used to with this type of situations Was this information helpful? | |||
Nissan Motors customer support has been notified about the posted complaint. | |||
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ASV Ramana Towers, 37&38, Venkatnarayana Road, Nagar, Rajasthan, India - 600017
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