[Resolved] Nobroker — AC installation not happen as agreed on Quotation

sathish2046

from Chennai, Tamil Nadu

Jun 3, 2022

Address:

Perumbakkam Chennai

Booked the movement in the NoBroker advertisement basis, movement happens on 10th May 22. The concern is that AC was dismantled from the Old house and delivered to the New house. As packers said AC Install person will be visiting in the evening of the same day hence they forcefully asked for the full amount to the GPAY account from the NoBroker link. attached is the snap.
Still now (10th May to 2nd Jun 22) AC Installation is not happening in the new home. Hence I called several times and asked for the reimbursement of AC Installation money 1999 INR via NoBroker.
One time AC Install person called me and recorded the conversation without my consideration, asked why the recording he replied that is a mobile feature. Hence after a few mins disconnected the call on 1st Jun 22.
These are the non-sense happen due to Depression.
Contact Number : [protected]

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Jul 1, 2022

Complaint marked as Resolved

Raised the Complaint in the portal and got a late response, they called me and argue to initiate my refund amount. This is not good for treating the Customers to continue the NO Broker support in Tamil Nadu as not aware of the Tamil Language.

NoBroker customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2022

NoBroker Customer Care's response Hi Sathish, we completely comprehend your disappointment and did not mean to let you down. This is really unfortunate and certainly not the kind of experience we want any of our customers to have. We are looking into it and will further keep you posted.

Verified Support

Jul 01, 2022

NoBroker Customer Care's response Hi Sathish, we understand that our team have been in touch with you and initiated a refund. Hence, we are closing your complaint. Please let us know if there is anything else we can assist you with.

Jul 01, 2022

Updated by sathish2046 Called to explain the same issue lot of times via Phone to the NO Broker Customer Executive but the reply is will coordinate with the Packers and did not receive the response.
NO Broker Customer Executive not aware of the Tamil Language and providing the service on TamilNadu.
Once raised the Complaint in the portal and got a late response, they called me and argue to initiate my refund amount.
Interaction is not good from NO Broker and Packers guys.