[Resolved] Nobroker — Account Maintenance with No Broker

[Resolved] Nobroker — Account Maintenance with No Broker

T Thiyagarajan S (Raja) from Bengaluru, Karnataka Oct 4, 2021 Oct 4, 2021 This thread was updated on Oct 4, 2021

The experience with NoBroker has been unpleasant, The OTP for logging in was not being received and there is no option to login with email id. If customer had changed the mobile number, only option left is create new account. On registering the complaint on NO OTP being received, the blame was shifted on to the Mobile service provider, with no proper response. For the above reason, I had asked No Broker to delete the account, and the response from the team was they can delete the account, but information will remain with them. When a customer is asking account information to be deleted, the property or search information of the customer should be deleted if not immediately, atleast in three - six months, and confirmation should be sent, which is currently not happening. Was this information helpful? No (0) Yes (0)
Nov 12, 2021 Complaint marked as Resolved NoBroker customer support has been notified about the posted complaint. Verified Support Oct 04, 2021 NoBroker Customer Care's response Hi Thiyagarajan, we are disappointed to hear that you are facing issues with our app. We'd certainly like to investigate & understand what exactly went wrong & provide you with an immediate resolution. Hence, we'd request you to provide us with your contact details so that we can discuss this over a phone call.
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NoBroker Customer Care

from Bengaluru, Karnataka

Oct 4, 2021

Verified Support

Hi Thiyagarajan, we are disappointed to hear that you are facing issues with our app. We'd certainly like to investigate & understand what exactly went wrong & provide you with an immediate resolution. Hence, we'd request you to provide us with your contact details so that we can discuss this over a phone call.