[Resolved]  Nobroker — Cannot get a refund for barely using the plan

I wanted to cancel my 7K 'relationship manager' plan the very first day i got it because the relationship manager I got was utterly useless. They kept stalling me for 1 hour when I asked them a simple question to help me with the house search.
I then asked for a relationship manager change but by then a whole day's worth of house hunting was already over and I used 4 contacts out of the 50 provided. Everything I did. Relationship manager did nothing.

I tried to cancel and get a refund or at least a partial refund since this plan didn't do anything for me, I could've gotten the owner's contacts the same way in their basic plan which was 10 times cheaper. I only went for this plan thinking we will get additional help. Now the NoBroker team has the audacity to tell me that this plan got me my finalized house so no refund can be given.
Excuse me? Very bold to assume and take all the credit for me finding a house when I had to do all the work, which I initially paid your people to do! No concern towards how I was treated by the relationship manager, and getting charged in full is a slap to my face when they did nothing. I requested they give at least a partial refund because this was a completely unfair deal. Still nothing.

Their plans are a trap, I suggest no one goes for it.
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Apr 22, 2023
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2023
NoBroker Customer Care's response
Hi Aafia, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
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