[Resolved]  Nobroker — Cheating with the plan refund

Hi I have taken a premium rental plan for my flat. The plan says they will close the deal before 15 days I have been asked to pay 50% of the amount as brokerage for the rental deal. If thay couldn't close they have terms as after 15 days each day rent will be paid till 45thday. If they could not close even till 45th day then they will repay me the brokerage cost and the 30daus rent. They pushed me to the core to go for the plan.

They couldnt close it till 45thday. Now they wasted 45days and when I asked for refund they paid only 24500 they refuse to pay the balance of 12250 as per the terms. When I raised it they say I will get a call its been more than 2 weeks my plan expired just before 2 days i received only 24500 rupee for the balance no one responds to the email. Please help resolving the issue and wasting my time and money
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Feb 16, 2022
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
Verified Support
Dec 27, 2021
NoBroker Customer Care's response
Hi Ramya, we do not charge any brokerage from our customers and we always strive to rent out your property. We would request you to share your registered contact details so that we can investigate your issue and provide you with a resolution.
Dec 27, 2021
Updated by RamyaSanjeevi
No response for the compliantbits been 4 days no one has responded on this.
Verified Support
Jan 07, 2022
NoBroker Customer Care's response
Hi Ramya, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
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