[Resolved]  Nobroker — Deposit not refunded

I was looking for a table and chair for my son's wfh requirements. Nobroker furniture on rent responded and asked me to make a deposit. I deposited rs 1000 in the requested account on 6 sep 2020. I then got a call informing that the vendor will not be able to deliver the items at my address. I asked them to refund the amount as i wanted the items in a hurry. Nobroker did not respond. After repeated call to them, i was again informed that nobroker has identified a vendor who will provide the items at my address but at an 50% increase in amount and that too in advance.
I was however not convinced with this. It was more than 3 weeks nobroker has been dodging my refund. I asked them to maintain same payment criteria, ie use and pay at end of the month. I agreed to pay 50% excess charges too.
When they could not extract more money from me. They offered to refund. It is more than a month they are holding my deposit and making silly excuses to refund.
I wish nobroker sees some sense and make customer satisfaction its work culture.
Hope nobroker makes the payment asap.