[Resolved]  Nobroker — Fake selling of products and cheated

False advertisement and zero results

I wanted to sell my property and advertised on no broker app. Your sales team of NoBroker called (Hounded)me everyday for almost two months to purchase their plan. I was not sure but they promised that the area where I want to sell the property has huge number of leads. They never stopped calling till I purchased their plan. ( Sales guy name: Moses) they sold me effort relax plan for ~ ₹9k
After the plan was purchased the relationship manager promised he would call me every week to give status update of my property.
His weekly calls were very sporadic and less than 1 minute.
Not a single person visited the property.
There has been absolutely no result.
The other relationship manager Prashanth is at times rude. There is never a follow up on my requests. I asked for a refund as they fake advertised and promised something they clearly had faked. I was told there is no refund in a very very rude manner. It seems you are promoting a false service, before the plans are purchased they will call everyday but once you purchase it all communications would be less and sporadic and no effort from relationship manager to genuinely generate leads.
I need my hard earned money to be refunded
I will be forced to take this matter to consumer court in absence of a response

Relationship manager Khetan is not adept at doing this job.
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Dec 20, 2022
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2022
NoBroker Customer Care's response
Hi Varun, we continuously put our best efforts to find buyers for your listed property. Hence, we have highlighted your issue to our team and one of our specialists will certainly connect with you on priority to address your issue.
Verified Support
Nov 17, 2022
NoBroker Customer Care's response
Hi Varun, we understand that our team have been in touch with you and addressed your issue. As discussed, the Relationship Manager has given their best efforts for the sale of the property. Also, as per the policy its a Non-Refundable plan, hence, the refund can't be processed. Please let us know if there is anything else we can assist you with.
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