[Resolved] Nobroker — Fraudulent activities

mani6131

Apr 22, 2022

Address:

9953992708

I took a relaxed plan from the company amounting rs 3600 approx. And the company sales staff said they will be able to help me find the required property in 20 days time that I had ... However, once I bought the plan, there was no response from the company, no response from the assigned RM, no response from the complaints department. I asked them for refund of the fees amount, even that did not happen. Now I just have 1 week left and i am a working lady, can't get multiple leaves from office and just don't know what to do. I am trying to take the case to consumer forum but before that I thought of registering the same here.
Manisha
[protected]

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Jun 13, 2022

Complaint marked as Resolved

NoBroker customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2022

NoBroker Customer Care's response Hi Manisha, we are absolutely gutted to hear that as we always want our customers to experience the best-in-class service. Hence, we'd request you to share your registered contact details so that we can understand what went wrong & provide you with a resolution.

Apr 30, 2022

Updated by mani6131 After so many follow ups and complaints, they have agreed for a refund of proportionate amount. Well trusting no broker site and people, has been really frustrating. However, in the end I am happy they atleast accepted some of their mistakes and have agreed to refund me a part of my fees, deducting their basic charges. Thanks to this complaint site, my believe my complaint has been resolved.

Verified Support

May 05, 2022

NoBroker Customer Care's response Hi Manisha, we understand that our team have been in touch with you and initiated a refund. Hence, we are closing your complaint. Please let us know if there is anything else we can assist you with.