[Resolved] Nobroker — Guaranteed refundable seller plan

New Patron

Sep 28, 2022

Website:

Nobroker.com

I took guaranteed flat sell plan from nobroker.com on 23rd june 2022 for RS 19500.
In which they stated that if you dont get guaranteed buyer within 90 days then you will get 14500rs return and fees 4999rs will be applicable.

On 87th day one buyer got from nobroker and he sent me token amount 50k but after next day he asked token back saying issue in flat floor which was not the case at all. And I am in process to refund him his amount.

Still nobroker closed my plan permanently stating token received. But in actual deal didnt happen. After that daily I am following up with nobroker but they are not reactivating my plan nor giving my refund back which i was asked as per 90 days term plan refund policy.

They are now saying anything any policy which was not even documented in their policy plan.

Kindly help me to get money back as per policy.

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Sep 30, 2022

Complaint marked as Resolved

Resolution provided by Nobroker escalation team.

NoBroker customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2022

NoBroker Customer Care's response Hi There, we continuously strive to provide our customers with a delightful experience. In any case, if there had been any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your contact details so that someone from our team can connect with you over the phone and discuss this further.