[Resolved]  Nobroker — Moneyback dishonoured

This will go to media if not resolved...

Beware of NoBroker... glib talk brokers masquerading as NoBrokers and taking their NoBrokerage!

If you need virtual selling of your property without any real attempt, take a paid plan from NoBroker!

The guy repeatedly called me to sell a moneyback plan. My flat for sale with money back option. I negotiated so that if it’s not sold, I convert it to a rental plan with difference amount refunded. So no money to forego, just convert the plan. The guy gave in writing to this! He probably knew that he can refer some fine print to deny this later.

All well so far. Then I started getting calls by an RM. Glib talk and some more offerings to enhance. Then a spate of SMS’s followed choking my inbox. Prompt messages came stating RM is on weekly off on this day etc. The RM gave weekly reports that he contacted so many prospective clients. They contacts ran in double digits per week!

When I realised that nobody is coming to see my flat for more than 2 months, I got suspicious. So also the RM calls started getting cut off with 2 rings before you picked the call. Then a message would follow stating that RM tried calling.

When I analysed, it all fell in place. The RM report stated that 90% clients did not respond to calls made. Evident now that RM would have filled the statistics by giving missed calls without any attempt to really sell. Months had passed, no rent and no buyers. Compounded by Covid. Just one more excuse. I was bleeding without rent.

So in frustration, I decided to exercise my clause to convert to rental plan and get moneyback as committed in writing. Alas, it was denied based on some fine print. I lodged official displeasure and escalated within NoBroker. Then I got calls from next levels, all parroting the same sentences and denying my agreed terms.

Month on month I was bleeding as the flat is neither on rent or getting sold through this NoBroker! I then called up a real broker and got it rented by paying brokerage. However these NoBroker guys kept engaging me in discussions on why they can’t convert to rental plan as per terms agreed.

The real broker worked on ground and closed my rentals while glib talking virtual NoBrokers talked and talked on phone and inundated me with unsolicited, uncalled for calls, messages and reportage! But they ensured they got their NoBrokerage while I bled for months!

So much for NoBroker the brokers cheating public by masquerading as NoBrokers.
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Aug 7, 2021
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
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Hello Sharad, we would request you to share your registered contact details so that we can look into your issue at the earliest.
sharadtankasali's [Complaint's author] reply, Sep 13, 2020
You can reach me at 8870222575
Sharad, thank you for providing your contact number with us. We've forwarded your number to the team. They'll check it and get back to you soon.

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