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[Resolved] Nobroker — Movers and Packers
I had done a booking for my aged parents (senior citizens) for a premium service. I was told at the time of booking not to worry their people will take care of everything. After the booking was done I didn’t receive any call or msgs until an evening before the shifting, just to give some information( but important info wasn’t given about the vehicle and nobody came to check the things that needs to be packed ) So on the day of shifting the people came at 8:30am whereas the timing was 9am, they got a small tempo to do this shifting … shifting of a 1 bhk..we were almost stranded and No brokers contact number doesn’t work.. it goes into recording and they only communicate through chat.. we all were so frustrated especially my aged parents and to top it the supervisor of No Broker asked us to cancel on the day of shifting… he was very rude .. I went through a lot of stress on that day!! Would never ever want anybody go through this situation.. these guys are irresponsible, unapologetic and untrustworthy! I was told that I would get the advance refunded but that never happened!! So please don’t trust No broker if you don’t want to experience the same!! These guys call you to take the feedback and assure you of everything but nothing happens… they are bogus.. Big Bluffmasters!! I even received a mail confirming that the advance would be reimbursed but that was just fake nothing has been processed.. so don’t trust these guys!!
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May 30, 2023Complaint marked as Resolved
NoBroker customer support has been notified about the posted complaint.
Apr 29, 2023NoBroker Customer Care's response Hi Archana, we have dedicated professionals who strive to make your shifting experience as smooth and stress-free as possible. We always strive to provide you with the best possible customer service, and we never tolerate any misbehavior from our staff. However, we've highlighted this to our team and will connect with you at the earliest.