Nobroker — Movers and packers service by Nobroker

Nagraj1954

Nov 23, 2021

Address:

Damden zephyr apartments, B201, 2nd floor

Hello Team,

I want to complain about the Movers and packers services by No broker. They say that the team is professional but they send local laborers. I had scheduled the ### n August 27th and a few items are missing from then, it includes iPod shuffle pink, silver bracelet, black ladies wrist watch, steel basin, white toy car.

I have complained to their CUSTOMER care and relationship manager and there is no response they say a ticket is raised and no one cares to call back.

My name is Nagraj, mobile # [protected].

Please help, Thank you!

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NoBroker customer support has been notified about the posted complaint.

Nov 23, 2021

Updated by Nagraj1954 Hello Team,

I want to complain about the Movers and packers services by No broker. They say that the team is professional but they send local laborers. I had scheduled the shifting n August 27th and a few items are missing from then, it includes iPod shuffle pink, silver bracelet, black ladies wrist watch, steel basin, white toy car.

I have complained to their customer care and relationship manager and there is no response they say a ticket is raised and no one cares to call back. They sent local vendor for shifting: Digitalmovers and packers who were pathetic, having gutkha and spitting all around in washrooms and wash basins.

My name is Nagraj, mobile # [protected].

Please help, Thank you!

Verified Support

Nov 23, 2021

NoBroker Customer Care's response Hi Nagraj, we are taken aback to hear that as we always put our best efforts to provide our customers with the best in class service. We've cascaded this to our team & one of our escalation experts will certainly get in touch with you asap in order to understand your issue & provide you with an appropriate resolution.

Verified Support

Dec 04, 2021

NoBroker Customer Care's response Hi Nagaraj, we've highlighted your issue to our team & one of our specialists will certainly get in touch with you on priority in order to understand your issue & provide you with a satisfactory resolution.

Dec 13, 2021

Updated by Nagraj1954 any update

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Comments

Nagraj1954

Dec 4, 2021

Thank you for the update, however, I have not received any update from No Broker till now.

Nagraj

Nagraj1954

Dec 21, 2021

No update what so ever

NoBroker Customer Care's response, Dec 22, 2021

Verified Support

Hi Nagraj, we understand that our team have been in touch with you and addressed your issue. As discussed, we would not be able to take any further action with regards to your complaint as you have reported your issue post 45 days of your shifting and also after doing a further investigation we couldn't find your items. Hence, we are closing your complaint. We hope to have another opportunity to serve you better.