[Resolved]  Nobroker — NO BROKER PACKERS AND MOVERS - employee-Partner and service fraud

This Is Regarding To The Service Of Packers And Movers Dated 27th January 2022.

Please Find The Attached Order Details. My Total Bill Was 7, 377 Out Of Which 750 Were Paid In Advance.[protected]=6627 Final Amount. However,

When The Shifting Was Completed The Move Manager Sadiq P Had A Long Discussion With Partner Ravi And Then Sadiq Suggested Me To Do A Direct Google Pay Amount Of 8000 And He Will Adjust The Amount In Systems And Process The Refund Within 24 Hrs. As Per The Move Manager's Request, I Have Paid 8000/- To Partner.

From Last Month I Have Called Up 10 Times Customer Care And Customer Chat Service Requesting To Connect Me To Sadiq. However Each Time I Call I Get A Response That The Move Manager Is Busy And Will Call You Back.

It Is Very Clear That He Is Ignoring My Calls And Request Which Is Very Pathetic Behavior And Irate.

It Is Almost 2 Months Now I Haven't Received The Refund Or A Single Call Back From No Broker. I Am Now Tired And Taking This Pain To Write An Email And Complain About The Type Of Customer Service I Am Facing.

Exactly The Same Thing Happened To Me In The Year 2019. Wherein No Broker Team Has Not Refunded The Amount For The Transaction Amount 1425/- Paid On 30th June 2019, 03:31 AM.

Now I Request You To Please Consider This As An Official Letter To Refund The Below-Mentioned Amounts.

Total Paid - 8000
Actual Bill - 6627
Carpentry - 1100 (Not Used)
Refund - 2473/-
2019 Refund - 1425/-
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Aug 27, 2022
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
Verified Support
Jul 25, 2022
NoBroker Customer Care's response
Hi There, whenever you are eligible for a refund, we'd never delay initiating the same. Having said that, we'd request you to share your registered contact details so that we can check what went wrong & provide you with an update.
Verified Support
Sep 01, 2022
NoBroker Customer Care's response
Hi There, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
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