Nobroker — no brokerage charged 4000 rs without proper reason and not give escalation matrix

Address:

Bengaluru, 505471

Hi consumer complaint team,

I did transaction in no brokerage.com rs 50, 000-00 by using my credit card from nrokerage.com.

Nobrokerage team holded the transaction and stated that the transaction suspicious one and asked me rental agreement then i taken rental agreement from nobrokerage.com by paying 700 rs then shared the same again they are saying the document is not valid.

They are taken my 50k thousand rs and charged 4% on that amount +500 rs charged for the transaction and 700 rs for rental agreement and the remaining amount refunded to me back to my credit card ie[protected]=46800 rs got back.

When i spoke to customer care why the amount has reverted with less then they are not saying valid reason and not accepting to reverted complete amount.

Un necessary i was charged around 5000 rs for the transaction.

I have all proofs with me which i can provide to file consumer complaint on this.

Thanks,
Ramesh peddi.
+91-[protected]
[protected]@gmail.com