Nobroker — No rework was done as promised by company

mohammedfarhan

from Hyderabad, Telangana

Oct 31, 2023

Address:

Hyderabad

On 26th August I took the so-called premium service of cleaning 2 BHK vacant home. The cleaning was done very badly.

Here is the video: https://youtu.be/eChsb1AT1U0?feature=shared

I asked them for rework on my bathroom. Before the sale, they promised that if anything happens they will do the rework in 24 hours.

My booking ID is HS-9023757. It is been 4 days. The company has not taken any action.

I'm looking for a full refund now. If failed to do so I will be moving to the consumer court. Because they did promise me multiple times that if I'm unsatisfied they will do the rework. Now I have to move into the home. They have not responded yet. So please help me with a full refund.

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Comments

NoBroker Customer Care

from Bengaluru, Karnataka

Oct 31, 2023

Verified Support

Hi Farhan, we always provide a seamless cleaning service to all our customers. However, kindly allow us some time, as we have highlighted this to the relevant team and will get back to you with a resolution.