[Resolved] Nobroker — NoBroker are a bunch of Cheaters!!!

[Resolved] Nobroker — NoBroker are a bunch of Cheaters!!! - Dont go for their Money Back plans!

F floydg23 Jul 23, 2021 Aug 4, 2021 This thread was updated on Aug 4, 2021

I took the below plan from NoBroker where i was assured a Tenant in 60 days or i could get my money back. I'm sorry to say that I was cheated by my NoBroker & these are the sequence of events 1. NoBroker identified a tenant who was ready to pay me a deposit of Rs. 1 lac & a rent of Rs.32000/- per month. 2. NoBroker confirmed the tenant would deposit an advance of Rs.10000 & the balance before signing the agreement. 3. The tenant deposited only Rs.5000/-. 4. I informed the Relationship Manager that only Rs.5000/- was deposited but he insisted that the tenant would deposit the balance & FORCED me to close the deal on NoBroker assuring me that he would be around if any issues arise. I was reluctant but he insisted that this was the manner in which NoBroker worked & i did not have to worry. 5. In 2 days the tenant gave a cheque of RS.95000/- which BOUNCED. 6. We informed him about the same & he cooked up some story & since then has not deposited 1 single Re. 7. I have updated my relationaship manager Ajeeth Upadhyay & Ms. Salma about this entire incident but both say NoBroker will not be able to refund my money & they would only be able to relist my property only for 15 days with no refund in case a suitable tenant is not found. NoBroker has taken Rs.12000/- from me & I have not even got what is due to me. I feel heavily cheated by NoBroker & as a last step request you to look into this matter & kindly help. You tell me WHERE HAVE I GONE WRONG????? Its my hard earned money & I wont allow you guys to take it away like that. Was this information helpful? No (0) Yes (10)
May 16, 2022 Complaint marked as Resolved We got our money back NoBroker customer support has been notified about the posted complaint. Verified Support Jul 28, 2021 NoBroker Customer Care's response Hi Floyd, we understand that our team have provided you with a tenant. However, as you had mentioned that the tenant backed out we were ready to serve you for the remaining 19 days which you didn't agree to. And as per the terms & conditions of the plan you are not eligible for a refund. Hence, there is nothing more we would be able to do from our end. Aug 02, 2021 Updated by floydg23 You gave me a tenant who did not pay even the basic deposit fee of Rs.10000/- which your team had promised he would. The tenant just paid Rs5000/- & I requested that you wait for at least till the amount of Rs.10000/- be paid but the Relationship manager forced me to close the contract saying he would be around if an issue arose. Where is he now? This is pure cheating & fraud. NoBroker brought me a potential tenant & the tenant backed off - so am i to be blamed? Where in your clause is it written that you will RUN AWAY as soon as the tenant has paid a meagre deposit amount??? Tomorrow even if he would have paid Rs100/- - would you have closed the deal? This is pure cheating. You claim to have brought a tenant correct - please convince him to pay & stay. You may get a roadside cheat tomorrow - will you close deals like this? I'm surprised with the Ways of Working at No Broker - pure cheats!
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NoBroker Customer Care

from Bengaluru, Karnataka

Jul 23, 2021

Verified Support

Hello There, we always want our customers to have a smooth & hassle-free experience. We would certainly like to do a major deep dive here to understand what went wrong to provide you with a satisfactory resolution. Hence, we would request you to share your registered contact details so that we can discuss this over a phone call.

NoBroker Customer Care

from Bengaluru, Karnataka

Jul 23, 2021

Verified Support

Hello There, we always want our customers to have a smooth & hassle-free experience. We'd certainly like to do a major deep dive here to understand what went wrong to provide you with a satisfactory resolution. Hence, we'd request you to share your registered contact details so that we can discuss this over a phone call.

fobej

Aug 4, 2021

@floydg23 NoBroker is a big fraud.

NoBroker Customer Care's response, Aug 4, 2021

Verified Support

Hi Floyd, we understand that our team have provided you with a tenant. However, as you had mentioned that the tenant backed out we were ready to serve you for the remaining 19 days which you didn't agree to. And as per the terms & conditions of the plan you are not eligible for a refund. Hence, there is nothing more we would be able to do from our end.

floydg23's [Complaint's author] reply, Aug 6, 2021

If a tenant you have helped locate does not pay the deposit as per what was agreed - how can you say the deal is closed from NoBroker side?
Its simple - the tenant you've identified is as good as you've not identified. You cannot blame me for this.

NoBroker relationship manager said tenant would pay me Rs10000/- as token; he paid me Rs.5000/- which i informed the Relationship Manager & yet you went & closed the deal? How?

Is this how you work? The Relationship Manager was not able to convince the tenant to pay the deposit amount subsequently.
So is this my fault?

WoW - you guys are not fit to run a business!

NoBroker Customer Care's response, Aug 14, 2021

Verified Support

Hi Floyd, we understand that our team have been in touch with you and initiated a refund. Hence, we are closing your complaint. Please let us know if there is anything else we can assist you with.