Nobroker — NoBroker not giving refund of token amount as seller backed out from the deal. 60K

Address:NoBroker Technologies Solutions Pvt. Ltd. 6th Floor, Kaikondrahalli, Kasavanahalli, Bengaluru, Karnataka 560035

Hello friends and connections,

I am baffled at what has transpired in my efforts to buy a property via nobroker.com !

I zeroed in on a property and started working with NoBroker folks.

I was asked to pay a token amount of Rs. Sixty thousand (no small amount you see !) towards progressing the deal and for NoBroker to introduce me to the seller.

I paid them more than a month ago on 25th July as you can see on the screenshot.

I've not entered into any legalities regarding the property such as registering the sale agreement, etc.

I was only in talks with NoBroker and the seller so far.

Unfortunately the seller dropped the plan to sell his property.

What do you think should happen to my money that I paid to NoBroker in order to progress this deal ?

While I'm already frustrated that the seller backed off, NoBroker wants to keep all my money (yes, all 60K), because the seller backed off !!

NoBroker says the seller has purchased a plan to list his property and he has authorised them to deduct that amount from the advance I, the buyer, had paid.

NoBroker has basically allowed the seller to list his property using my money - doesn't this sound ridiculous ?!?

There's no clause that says the buyer's token amount will not be refunded when the seller drops the plan - particularly when no legal documentation is involved.

When a corporate NoBroker tries to deal with you like how a typical unorganised person-broker does, the purpose of the platform stands defeated !

Why will anyone want to deal with these brokerage firms?

Kindly support me in my efforts to retrieve my money back.

#Fraud
#SayNoToNoBroker

NoBroker.comNoBroker HRNoBrokerHoodNoBroker SupportNoBrokerHood UAENoBrokerHood Support Amit Kumar Agarwal Akhil Gupta

Updates since I posted this on 5th September:

(Please note, I have also paid Rs. 14, 010 (Fourteen Thousand and Ten) for document verification and drafting the sale agreement. I am NOT asking NoBroker to refund this 14K).

I'm only asking for the refund of the 60K that I paid (in good faith) for the property

I'm documenting the set of reasons NoBroker gives me for declining the refund of my Rs. 60K here.

4th September: NoBroker says the refund is declined as "I created the sale agreement".
8th September: NoBroker says the refund is declined as "I proceeded with the sale agreement"
9th September: NoBroker says the refund is declined as "I have backed out from the deal", while I have clearly posted the screenshot of the email where the seller says he has dropped the plan to sell the property.

10th September: NoBroker says " it has been noted that there has been a delay in finalizing the deal following our discussion with the seller" I already posted screenshot, it got delay as NoBroker didn't transfer any amount to seller for 15 days.

I'm frustrated that I'm being cheated of my hard earned money in this transaction.

Events with date :

Serial No. Name of Event Date of Event
1 I booked the property on Nobroker 24/07/2023
2 token amount 60000 rs to NoBroker 24/07/2023
3 Received property document from seller. Its got delay as NoBroker didn’t transfer token amount to Seller. 09/08/2023
4 I sent document for verification to lawyer (NoBroker).As I opted for Due Delignec pkg . Paid 14010 to NoBroker. 11/09/2023
5 Document verified with the help of NoBroker Lawyer. NoBroker Lawyer said it got delay as SRO office this site is under maintenance 18/08/2023
6 Asked few questions on verification document and got clarify by 21/08/2023
21/08/2023
7 prepare agreement draft as discussed with seller with the help of NoBroker lawyer and
I shared that agreement draft with seller and was doing follow up very alternate day. 25/08/2023
8 Seller informed me as he dropped the plan to sell the property 01/09/2023
9 Informed NoBroker as seller dropped the plan to sell his property and requested for refund 01/09/2023
10 NoBroker denied refund of token amount. 04/09/2023
Was this information helpful?
No (0)
Yes (1)
NoBroker customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NoBroker
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    1622
    Pending
    471
    Resolved
    715
    NoBroker Phone
    +91 81 0755 5666 [Whatsapp]
    +91 92 4170 0000
    NoBroker Address
    204-A2, Genesis Apartment, Outer Ring Road, Ibblur Village, Bengaluru, Karnataka, India - 560102
    View all NoBroker contact information