Nobroker — Refund and not receiving contact numbers for residential tenant plan from last 45 days

Hello,

I took the Residential Tenant plan service on 1st April 2023. However, when I search for any owner number it just display the message the owner number has been sent on your mobile number and email address but I haven't received till now. In this case, i lost my 10 limits out of 25 contacts.

I raised the request on no broker customer service and they said there is an issue on multiple accounts and hence I requested to get me a refund of plan amount and they said they have raised an request for refund. Till date, i have not received my refund.

Whenever I contact them, the cal always gets auto disconnected and I have wastes my time in last 1 month. This is very disgusting service i have ever had from such platform.

According to me, this is an theft company and very tortured to customers. I want compensation of 5, 000 rs due to this bad service, wastage of my time etc..
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Hi There, we always provide our users with a hassle-free experience while using our app. And whenever the customer requests a refund, we never delay initiating it. Hence, we'd request you to share your registered contact details so that we can check further with your concerns & do the needful on priority.

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