Nobroker — refund not processed

Address:

Bangalore, Karnataka

I have requested for refund of my fee and they dropped me a mail saying refund is initiated but i did not get any payment in my account. It's already 10 days since refund was initiated. After multiple follow ups on calls and mails, still they are not sharing transaction confirmation number. Every time i call their customer care a new person attends the call and says relationship manager is not available and will give me call back but no one calls back and once got hold of relationship manager, she said only account departments can share transaction number, she will get back to me after getting responses from them, and as their company policy, she also never called back. Do not entertain mail communication. No responses to my follow ups