Please note have recharged for no broker relax plan for Rs 3538 on 28th October and i Have started to search the home, as this is relax plan there have assigned me one Relationship Manger and there mentioned that she will guide for you regarding home search, as i Hvar to shortlist the home, then she will call to Owners to fix schedule to visit that home, as we self have shortlisted 10 homes and have visited all and have mentioned one home that am not fully satisfied like regarding paint issue, no Maintenace and some other issue and she mentioned that sir you can give the token charges to owners and hold the house and after that also we can search for better house in no brokers and clear asked her that can I pay the token charges after that also can able to search the home and she mentioned yes, as am not have any past experience in no broker regarding searching home and have said okay will do and have given token charge of Rs 1000 to owner and blocked on 5th November and after that also am searching home in no brokers and have shortlisted some house on Sunday night to call on Monday morning and when i used my relax plan to taken number it was blocked on Monday 6th November and have informed to the relationship manager and she said sir it is technical issue and have called here for whole day she mentioned it is technical issue and when am called to support team of no brokers there mentioned your relationship manger have confirmed your property and the account as been blocked and after that also have called here again she mentioned same technical issue for one whole day and the EOD the some supervisor name Prasana called and he said your account is blocked when you fixed one home, as I said your relationship manager have mentioned me that i can search home even through i paid token charges, if she have told like if your subscription will be blocked once you token charges means i would have waited and have searched home, as it is only one week of my subscription and he said sir sorry it is her mistake or what we will check and we are not able to reactive your account and have later cancelled the appointment of that home and taken back the token charges from owner and owner also genuinely accept our issue and he accepted for cancellation and after that owner is started to post the add again, but for me there are saying that it is your mistake sir you have cancelled home and i have said it is for genuine reason and owner also accepted and there are not reactivating the relacx plan and also no proper reply for them.
The issue is started when relationship manage said wrong information regarding relax plan that you can even search home even if you give the token charges to one home and i have even reconfirmed with her and she said same you can search, as am new to no broker rent search i have trusted here words and blocked the home, and after that one whole day he wasted me thta keep on saying the account is blocked due to technical issue Was this information helpful? | 
