[Resolved] Nobroker — Rent complaint- no money back received | |||
Dear Sir / Madam, I am writing to you to raise an issue about: Rent The issue that I have experienced was: Purchased a super money back plan on Aug 21. Relationship manager convinced me to accept token amount from a tenant as booking amount, and tenant transferred 1000. I was told by RM if tenant backs off, nobroker will continue services to find another tenant and extend the plan for remaining days. But later they twisted words saying no tenant will be found after receiving token amount. When tenant backed-out, requested multiple times to inform nobroker also, but she never helped me to send an e-mail to no-broker., I feel like nobroker / rm and tenant played game al together. If tenant is genuine, she would have responded to help me to inform to nobroker and help me to get refund. It occurred on: 17/09/2020 Refund subscription amount of 11, 798/-. Because tenant backed out after reserved. I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account. Yours faithfully, Vijay Sumanth : Registered mobile number: +[protected] : Alwal Secunderabad 500010 Was this information helpful? | |||
Aug 13, 2021 Complaint marked as Resolved NoBroker customer support has been notified about the posted complaint. Verified Support Nov 06, 2020 NoBroker Customer Care's response Hi Vijay, we constantly strive to provide our customers with the best-in-class service. For any reason, if there had been any deviation, we would certainly like to have an opportunity to make it right. Hence, we have highlighted your issue to our team and one of our specialists will certainly connect with you soon.
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