[Resolved]  Nobroker — Rent complaint- no money back received

Address:Alwal, Telangana

Dear Sir / Madam,

I am writing to you to raise an issue about: Rent

The issue that I have experienced was: Purchased a super money back plan on Aug 21. Relationship manager convinced me to accept token amount from a tenant as booking amount, and tenant transferred 1000. I was told by RM if tenant backs off, nobroker will continue services to find another tenant and extend the plan for remaining days. But later they twisted words saying no tenant will be found after receiving token amount.
When tenant backed-out, requested multiple times to inform nobroker also, but she never helped me to send an e-mail to no-broker.,
I feel like nobroker / rm and tenant played game al together.
If tenant is genuine, she would have responded to help me to inform to nobroker and help me to get refund.

It occurred on: 17/09/2020

Refund subscription amount of 11, 798/-. Because tenant backed out after reserved.

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Vijay Sumanth

: Registered mobile number: +[protected]
:

Alwal
Secunderabad
500010
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Aug 13, 2021
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2020
NoBroker Customer Care's response
Hi Vijay, we constantly strive to provide our customers with the best-in-class service. For any reason, if there had been any deviation, we would certainly like to have an opportunity to make it right. Hence, we have highlighted your issue to our team and one of our specialists will certainly connect with you soon.
Nov 27, 2023
Updated by vijaysumanth
This is a clear cheating. Nobroker agents are sending their own friends to reserve the house and paying a small token amount and cancel the subscription by claiming tenant found. Then tenants will backout., and no broker will not take any further steps. Very scary
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