[Resolved]  Nobroker — Rental Agreement

Hi
I am not happy with No broker services. Biometric executive came at my place and could not complete my biometric due to some technical issues. In this situation why I should pay the extra charges for another visit? Is this something not in anybody's hand.. hence as per curtsy or better customer experience no broker should ask executive to revisit and do the needful.

Instead of asking for extra charges it has to be completed within the charges which already paid for completion of rental agreement and visit for biometric.

If this is not the case I am really not happy and won't recommend anyone to g for no broker, also ensure everyone in my company to not avail services as its not trust worthy.

Need help.

Prateek Joshi
Mb [protected]
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Nov 13, 2021
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2021
NoBroker Customer Care's response
Hi Prateek, we are taken aback to hear that as we always put our best efforts to provide our customers with the best in class service. We've cascaded this to our team & one of our escalation experts will certainly get in touch with you asap in order to understand your issue & provide you with an appropriate resolution.
Oct 07, 2021
Updated by josh_prat
I have received call from No Broker Escalation team and promised to take care my concern and complete the biometric and rental agreement without any additional fees or charges.. Thanks again for prompt support and resolution.
Verified Support
Oct 07, 2021
NoBroker Customer Care's response
Pratik, thank you for notifying us. Our dedicated team is working on your concern and will resolve it soon.
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