Nobroker — Rental Agreement not Delivered more than 3 weeks after payment

Joe Daniel

from Bengaluru, Karnataka

Feb 3, 2023

Address:

125 Prasara Bharathi Layout 1st cross, Dasarahalli, Hebbal - 56624

They keep insisting on receiving the payment immediately so I made the payment On 12 Jan 2023. They sent me a draft and I had to follow up with multiple representatives from different departments then I got the corrections made. On 3 Feb 2023, they are sending me a final draft which looks the same as the first draft. I am appalled by this incompetence.

- I paid for paid assistance for the house search - The rep did not give me one good house, I searched the house myself in the app
- NoBroker's movers and packers incorrectly estimated my house items so I had to privately book another vehicle
- The rental has been a mess since then

Are the staff ill-trained? overworked? merely careless? I have no idea why it is a harrowing experience to work with NoBroker

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Comments

NoBroker Customer Care

from Bengaluru, Karnataka

Feb 3, 2023

Verified Support

Hi, Joe Daniel, we provide our best efforts to find the right property and deliver the rental agreement on time. In addition, we provide a clear estimate for our moving services. However, kindly provide us with your registered contact details so that we can check what went wrong & come up with an update on priority.

NoBroker Customer Care

from Bengaluru, Karnataka

Feb 7, 2023

Verified Support

Hi Joe Daniel, we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.