[Resolved]  Nobroker — rental agreement not received

My name is sudheendra patil and have a profile with mobile number [protected] which is my contact number.

I have asked for a rental agreement to be delivered to my given address on[protected]. I did not get the document on time. I have followed up with your customer service for more than 6-7 times. 10 days back your representative mr. Chetan from ra team told me that it is delivered and asked me to check with my security people. However, my security team told me that they have not received any document. When i reached mr. Chetan again, he told me that he will get the proof of delivery from courier people. He had told me that he will get the delivery pod along with signature and stamp of the apartment. He was supposed to inform me by 1st july 2019. But he never had the curtesy to call me till i gave him a call on 8-7-2019.in between i spoke to ms. Vidya and mr. Rizwan of ra team regarding the same. Everyone promised me that the information will be passed on asap. But it remained a promise. Finally, after calling chetan on 8th july, he sends some picture of pod where my address is not clear and without any stamp.

If this is the way no broker provides the service to people, you will lose valuable customers. This is my last attempt to get the right answer from ‘no broker’. If you think, customers are important, then answer this email and get the document delivered.