Nobroker — Service not provided but charged service charges.

Nobroker — Service not provided but charged service charges.

H harshit646 from Delhi, Delhi Oct 19, 2021 Oct 21, 2021 This thread was updated on Oct 21, 2021

I have paid rent of 201800 via No broker merchant of Razaropay but the No broker has denied to transfer the rent to the land lord and they have refunded only 1, 99, 500 INR after deducting the services charges but actually they only can deduct the service charge of 2000 only if they provided any services but unfortunately they have denied to provide any services and refunded the amount of 1, 99, 800. but if they have not provided any services then they are not eligible to charge 2000 for service charge, hence this is to request you to please take appropriate action against No Broker get my 2000 INR refunded. Was this information helpful? No (0) Yes (1)
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NoBroker Customer Care

from Bengaluru, Karnataka

Oct 20, 2021

Verified Support

Hi Harshit, service charge is a non-refundable amount. Also, a refund is processed when a transaction is found to be suspicious & you are unable to provide us with a valid document in order to identify whether the transaction is legitimate or not. However, we'd request you to share your registered contact details on [protected]@nobroker.in so that we can check this further.

NoBroker Customer Care

from Bengaluru, Karnataka

Oct 21, 2021

Verified Support

Hi Harshit, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same in order to assist you further.