[Resolved]  Nobroker — services for money back, plan not provided when asked for return of payment no response from nobroker

Address:

Bangalore, Karnataka

I posted an add about my property for rent on nobroker app. They called me back and asked for opting one of the plan to get tenants faster. I chose one plan which says money back guaranteed if nobroker is not able to find a tenant for me within 60 days. They collected all the information about my property and my contact details. Then after agreeing to go for paid services and money back plan, i paid around 7600 inr. This payment was done only after nobroker got all the information about my property, where it is located, what are the amenities available, near by facilities like bus stop, metro station, schools malls everything. Then after 1 week they call me and say that "sir we cannot cater our money back plan in the area where your apartment is", "so we give u an option to change the plan where the money will not be returned if nobroker is not able to find a tenant that too in just 45 days". Then i said this is not fair, i need my money back. From then no communication from nobroker. This is a completely fraud case since they were knowing about my property details before payment, they could have informed me earlier but they didn't. I urge all the property owners not to register yourself on nobroker. These guys need to be punished.