| Address: | Sumadhura Eden Garden |
Hi All,
We heard a very good feedback from my friend about NoBroker interior work. But our experience till now has been very bad from the day the design was locked. Let me emphasis a few of the pain points here.
1) There was a huge difference in the initial approximate quote and one which we received after design changes. Initial quote from your team was ~3 lakh before we ended with an agreement by paying 5% of amount. Post the design discussion, it came to ~7 lakh without much of structural change from our end. We were pretty clear about our requirement from day 1. As we couldn't move out the deal as we already paid a certain amount (5%) which was non-refundable, we descoped some of the work (like shoe rack & all) and tried to bring down the quote to our budget.
2) After the design has been locked down and we made the required payment (almost 50% of the entire quote). Post that there has not been any update shared on the progress of the work. We feel lucky if your production incharge to pick up the call (Hari Ganesh). The project lead Mr. Sharukh is hard to reach by. Either he is sick out or not reachable. He never responded back to call or message.
3) When we went for the drilling work as suggested by your so called designer, we got to know our is a Mivan construction and we can't drill hole in the core. My whole design was based on some of the drilling in the core. The whole kitchen interior aesthetic now went for a toss because your designer couldn't read out that it is Mivan construction. Being subject matter expert, it was the minimum expected from them. What is point of consulting nobroker when I need take care of all the corner cases.
4) I have already paid 50% of the fees and as per the terms I need to pay 30% after half of the work is completed on site. Forget about half of the work, they have not even started anything. Now I need to make the payment based on work which has been done in the factory which I don't have any visibility.
5) Initially ETA from your team was 3rd Feb for all the work and the material was suppose to be delivered by 23rd of Jan. Now there seems to be some QC issue which they don't want to reveal and saying it will be delayed by 2 days. Fact of the matter is, the new date for completion shifted by almost a week (10th of Feb). I have already committed to my tenant and taken advance for 10th Feb, keeping 1 week in buffer.
Totally unprofessional service from NoBroken and killed my entire excitement about the work. Given a choice I definitely want to move out of this mess.
Thanks,
Pankaj Was this information helpful? | 
