[Resolved]  Nobroker — Very bad service in shifting

I had booked for the shifting of household items from kerala to chennai. Booked through a individual vehicle service. We had asked to pay fully before delivering goods.
We got few items damaged. the delivered transporter didn't responded properly and ran away. When contacted, told to complain and claim from NoBroker.
We had chosen less insurance amount than goods value, since booked individual vehicle.
Contacted grievance officer. No proper response.
Contacted insurance company. Couldn't submit few documents for claim which needed to be given from the NoBroker and transporter.
Had a very bad service and support.
I had Loss of Money and time.
Think twice to choose NoBroker.
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Sep 12, 2023
Complaint marked as Resolved 
Not resolved. Closed without resolving. Very Bad Servicing
NoBroker customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi there, we take pride in providing top-notch shifting services with a strong emphasis on prompt responses and customer satisfaction. And also, we never ask for the full payment upfront before securing and completing the shifting process successfully. Hence, we'd request you to share your registered contact details so that we can connect with you over the phone & discuss this further.
Hi there, we take pride in providing top-notch shifting services with a strong emphasis on prompt responses and customer satisfaction. And also, to secure your booking and initiate the shifting process, we only require a token amount as a gesture of commitment. However, please provide your registered contact details so that we will schedule a callback to discuss further.
Hi There, we are closing this case for now as we are still waiting for your registered contact number which is required to look into your issue. Please feel free to reach out to us with the same in order to assist you further.

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