Nobroker — Wrong promises provided by the company

Address:

No broker technologies Solutions Pvt. Ltd.,Bengaluru. Customer care. 9241700000

I have taken "RELAX PLAN" from Nobroker app due to sales executive Dhananjay's false claims stating that Relationship Manager will do everything starting from visiting the rental houses, owner discussion and finalizing the rental home and also told us that it is refundable, if we don't like the plan. After buying the plan for Rs.[protected]+GST), we came to know that all these are false claims and relationship Manager will only provide owner contacts and we have to visit the rental houses and the plan is non refundabale. I want the complete refund of Rs.3538 and another Rs.5000 for giving mental torture to us by not responding properly to any of my calls from 30th June 2020 till today.I want you to action on their employees namely Dhananjay for false claims, Gunaseelan and Sahil(Senior Relationship Manager), Arshiya Begum(relationship Manager) for not taking any action upon my complaint. I have call recording too, recorded with their consent regarding their response to my complaint.