NoBroker Complaints & Reviews

They are supposed to deliver my agreement but no one is responding. I have paid the amount aswell. I want refund

Ref. Nrp 2457689

This was the message i had received on 31st july, on initiating the rent payment from the nobroker rent pay platform.

Hi mohit,
You have successfully initiated your august rent payment of inr 52000.00 (Processing fees of inr 520.00 charged extra). We will deposit the money to beneficiary's bank account by 03-aug (Mon) and notify you once it is credited. Please quote nrp-2457689 for assistance.
Nobroker pay
[protected]

Till date the amount is not credited. I have been following up with nobroker, they are saying that the payment has been marked suspicious and they will resolve it. I am calling since yesterday, half the time there is no one to receive the call and by god's grace when they are answering, they are saying, we will get it resolved, but it's not happening. I am forced to suffer from the embarrassment, from my landlord on the rent credit.

They are highly unresponsive and their executives have no clue what to say, as all the time the standard response is, we will escalate it, god knows where is this getting escalated.

I had taken ownership plan on june 18th 2020. Initially on the 1st week there were around 4 tenants who showed up to see the property. Then after that not even single person came to visit the property. The relationship manager 1st rakesh gowda was not following up on any of the leads and i used to take initiative and ask/update on the leads. Then got the relationship manager got changed but it didnt help me much since again there were no leads. So for 1 month there is no show of tenants to visit the property and my ownership plan is getting over in 1 week. Now the no broker is telling the plan covered no show which is insane. They are not ready to refund the money also. I wasted my money taking ownership plan and my house is also vacant.

Hence i would like to lodge complaint that owners are mis-used and mislead by no broker to take ownership plan and then the kind of service they provide is pathetic. No one come to visit the property and plan gets over. And we owner are made fools by shelling out money in the name of trust and brand.

I want full refund of my money with the mental and emotional damage caused by no broker

Was in contact with Mr. Syak Iqbal since Saturday i.e. 1st August 20. He briefed me about two services, first the prepaid plan and second the post-paid plan. Since it was Saturday, I said let me look for myself for couple of days since it was weekend. After spending two days I planned to avail the services. On 3rd I called the customer care and requested a call back from Mr. Syak, he called me at 06:03 pm and asked me to go with the prepaid plan. Proactively he shared me the payment link as well. Once the payment was successful, he called me for the confirmation. The conversation started smoothly until he said that I have been assigned with an area manager. When I requested that can the area manager be changed with a male person as until then I was under impression that the one area manager assigned to me will be physically assisting me in finding the desired flat. I asked for the replacement only thinking about the toll taken and the security if in case of late hours while searching the property. Shockingly this was the moment where I came to know that there would not be any “PHYSICAL ASSISTANCE” and the assistance would be only provided online. Then I enquired that why was I not told about this earlier before doing the payment. He kept on arguing and kept on saying that I had briefed you regarding this earlier. I said NO you never briefed me on this ever and had you did so, I would have reconsidered as I wanted a physical assistance since I have limited knowledge of the area and surroundings. But he kept on justifying himself that he had informed me about this earlier. Later I told him, had he briefed me I would have never requested to change the area manager since she would have been online and anyways would not be physically assisting me. Mr. Syak had nothing to say on this. When I asked to transfer the call to his superior, he denied. Later when I asked for the refund, he said that its non-refundable. After lot of persuasion he said that the quality team will investigate the call record and accordingly the senior will be calling. A guy named Ashish, confirming himself to be senior called me at 8:10 pm and started briefing about the plan. When I inquired as why the plan was not briefed properly, he hung the phone and never called again. Today its nearly 24 hours since the plan got active, still have not received a single call from Nobroker assisting me on my search. If this is the service on DAY ONE, I wonder what kind of services anyone can expect from them. The main motto of extracting money had been achieved by giving false commitment and misguided information. I request the management to refund my money Rs. 3538.82 at the earliest without wasting a day.

Myself, rahul prajapati belongs to ankleshwar, gujarat.
Fraud transaction was done with my sbi card also on dated 31/07/2020 and amount was of rs.29795.
I need to get entire money back to my account at earliest otherwise i will go for filing fir against you people. This is my hard earned money and i need to get it back at earliest.

Today, an amount of Rs. 27, 270 has been spent on nobroker technologies from my credit card. The call was made by the number:[protected]

Am going to register a FIR on you guys for using our private information any taking away our hard earned money if this is not returned within 24hrs.

I have taken "RELAX PLAN" from Nobroker app due to sales executive Dhananjay's false claims stating that Relationship Manager will do everything starting from visiting the rental houses, owner discussion and finalizing the rental home and also told us that it is refundable, if we don't like the plan. After buying the plan for Rs.[protected]+GST), we came to know that all these are false claims and relationship Manager will only provide owner...

Dear sir / madam,

I am writing to you to raise an issue about: freedom plan

The issue that i have experienced was: my mobile no is [protected] and i have pay 23/7/2020 on morning rs 1178.82 through my hdfc net banking for freedomplan. But plan was not activate and unable to view the owners details. Kindly check on and activate it. Payment details are attached here. Also i rasied the complaint and it ticket id (#5713925) with nobroker. Also payment details are sent to them.

It occurred on: 23/07/2020

Kindly activate my plan for my no.[protected]

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Rajeshkumar r

: [protected]

I am facing a credit card fraud transaction at nobroker technologie.

Kindly verify it and stop/cancel those transactions
Details are given below.
1. 40, 400 using axis bank credit card on 24-jul-20 1:58:51 pm at nobroker technologie
2. 40, 398 using axis bank credit card on 24-jul-20 2:00:43 pm at nobroker technologie
3. 40, 389 using axis bank credit card on 24-jul-20 2:01:27 pm at nobroker technologie
4. 40, 400 using axis bank credit card on 24-jul-20 2:32:28 pm at nobroker technologie
5. 38, 380 using axis bank credit card on 24-jul-20 2:32:59 pm at nobroker technologie

I had never registered with nobroker and had received the creditcard yesterday only, so it is not disclosed with anyone ever.

To
No broker
Payment of my refund money back plan is still pending from more than four months after my plan expired on march 9th 2020 in spite of sharing my bank statement still the amount is not transferred.

Repeated complaint to know why my refund is not done for months. Finally i start to proceed to send notice to no broker relationship manager akshay called me on friday 15 july 11:43am and said need some time to check and will get back within 48 hours but he has not turned up i am sure the same old stories will continue from no broker which is been happening from 4 months i have given four months time is it not enough.

Even if it takes years i am not going to leave no broker for giving me mental harassment. This is to inform if refund is not done i am going to send notice to owners of no broker who are responsible. Along with my refund / lawyer charges/ court charges all to be born by no broker.

For all service request given below from 1st april till 14th july i get in reply as below.

Hi hari,
Thank you for notifying us. We have forwarded this to the concerned team.

Please allow us some time, we will do the needful.

Can you please specify in which world your team is there. It is a surprise from four months your concerned team can not reply or call me. Time taken to process my refund is 140 days 3360 hours. Still not transferred till date[protected]

1st april service request no : 4897812

7th april service request no:4897812

14th april service request no:4938927

18th april service request no:4951129

7th may service request no : 5014494

4th june service request no : 5154132

11th june service request no : 5235324

16th june service request no : 5307574

24th june service request no :5420042

28th june service request no: 5478194

2nd july service request no : 5532030

6th july service request no: 588581

9th july service request no:5608351

14th july service request no : 5644614

18th july service request no : 5678412

25th july mail sent again

I have made more than 65 calls to no broker to know the status but no one answered my calls or they called me back. The mail sent by akshay had wrong transfer details. Its clear that the amount is transferred to another person account.

1. My order id :[protected] transaction date 9 jan 2020 transaction time 10:17 am

2. Mail received on april 23th 2020 that refund is processed which has not happened till date 9th july 2020.

3. Refund mail sent by akshay had wrong order id[protected] with wrong transaction date mentioned as 20th may wrong transaction time as 1:16 pm.

Finally i found out the mistake that amount is transferred to another person account how can no broker be so careless it such pain to follow for more than 4 months. Any how details are given above. Refund my amount to correct account immediately.

Last time when i have given the complaint you have mentioned as resolved what is resolved nothing dont give fake information to consumer complaint portal i have cleared said i have shared the bank statement. I have not recieved any call or mail till today[protected]

Regards
Hariharan
[protected]

I have paid rent of rs 25000 to owner account on 21/07/2020. They have charged 1%processing fees for above amount.. But amount was not credited to owner account.. I have checked customer care, they said, we need rental agreement to credit.. The same has submitted on 21/07/2020.. After submitting the documents, the amount was not credited.. Again i ahve checked customer care, they said, wait for 24 hours.. We have waited till 23/07/2020... Still amount has not credited.. No one is capable to provide the correct solution and always saying terms and condition.. I never seen this type of customer care.. They don't know how to response the customer.. Almost 3 days completed, the amount still kept hold...
You can check below screenshots
First screenshot, they kept my amount hold
Second screenshot, they said amount will credit on 23/07/2020
Thirs screenshot, they said amount will credit on 24/07/2020
Till now no amount credited..

I had made an advance payment on the 7th of july and scheduled the movers and packers for the 14th on july 2020 in mumbai for shifting intracity from tardeo to panvel.

I made multiple calls for getting details of the agent for the movers and packers all no broker customer care agents kept saying they will ask someone to get in touch with me.

Two days prior to the shifting they blocked my mobile number.

I started calling from other nos to have someone get me details of the scheduled move. They kept saying someone will get back, all false. Noone got back

I must have made close to 100+ calls.

They then sent me an email one day prior to the move confirming the same, however didn't give no of the movers and packers agency and sent customer care no (Check attachment)

I had to book another movers and packers on urgent basis at an exorbitant price if rs 15000 more as i had no option.

After all this a no broker agent called me on the day of ahiting itself to ask how is the shifting going on and i told him what had happened and that i am going to the consumer forum for justice. He said he will escalate the matter and get my refund done. Very conveniently he sent me an email stating that i cancelled the booking and that token will be refunded when it was a clear case of no show by the movers and packers. I haven't got any refund yet

This is a scam of an agency. No one point contact and different people answer calls. They stop answering calls once they get advance.

I demand a fair compensation for the mental and financial stress we went through during the lockdown. Multiple calls, scams and clueless agents and paying a bomb for urgent shifting.

Pfa screen shot

Dear sir/madam,
Please note that one fraud transactions was done at nobroker technologies from sbi credit card on 21 st july 2020 around 5-7 pm. Kindly cancel this transactions as it was fraud and all relevant details were submitted to sbi cards team and police station kopri, thane. Please find the details of transaction.

Sr no date merchant name amount
1 21/07/2020 nobroker technologies 49490.00
Please take immediate action against this fraud and immediately cancel these transactions. Please contact me for further information, if any.

On 16 july 2020, around 8 a. M rs 38, 885 and rs 38, 986 was debited from my icici credit card towards nobroker techonlogies. I haven't authorised this transaction. This company is being used for fraudulent activites. Either the company is itself a fraud. I have file police complaint and reported to bank. Please do something regarding it. I am already seeing many fraud complaints against this company. Please return my money

I bought a subscription plan on nobroker.in for a relex plan.

The relationship manager is mr simon (Office id - simon. [protected]@nobroker.in)

The relationship manager has not activated my plan even after paying subscription fee. He also not bother to even contact and help me with my plan.

Subscription time is 45 days and i m losing day by day.

Pathetic nobroker experience because of irresponsible manager like him.

Regards,
Pawan verma
[protected]

On 11th july some one called me and asked me about my newly arrived credit card of flipkart axis bank. To issue my card she has asked my otp and i shared it with her to transfer amount of 95, 000 rupees in my credit card account. But due to ignorance i was totally unware about fraud transaction. Please sir do needful... To refundy 95, 000 rupees in my credit card account.

My self srikanth. I have done one transaction through Nobroker app. Transaction Ref Id: NRP-2284419
I have done RS40400 credit card transaction to send amount from credit card to another bank account as a maintenance bill. They have consumed my transaction as no refernce bill and refunding my amount to source bank with deduction of Nobroker fee.
Without doing any service deducting 3% as nobroker fee Rs1200 from the my total amount Rs40400. And sending refund amount after one week.

I need my amount with out any deduction, Please do needful.

Thanks
Srikanth

Hi- I had opted for Money Back Plan from Nobrokers to sell my Flat in Bangalore on 20th Apr 20 by paying Rs.1-2 and was told will take full payment only after lock down will be opened and they will start the service post lock down. But during my later discussion with their relationship manager got to get more clarity on the plan and immediately on 28th Apr 20 I sent an email and opted out from the service and requested them to cancel. On 16-Jul-20 got a message from my credit card bank that Rs.19.467.60 has been debited against NOBROKER TECHNO. Since 2 days I have been following up to refund the amount they are not giving any positive reply.
My Relationship manager accepted it is their mistake but not giving any timelines to refund the same. Please help to resolve this.

Dear team,

Its been more than a month[protected] since i had done the payment for booking a packers and movers service through you after i had enquired through online. I was very happy when i had received callback immediately and mr. Imran was behind me to book the service immediately with discount and after making the payment for a week i haven't received a callback for the service nor a dedicated relationship manager is being assigned. I have been made to run out from pillar to post for the service and calling customer care with only one response will get back to you in 1-2 hrs but eod no response.

After sending a harsh mail on[protected] to cancell the same, they responded back with a mail that they will refund the amount back. After this mail it been one month today its[protected] still i havent received any call back nor my refund. Whenever i call the customer care there is no response.

Thanks nobroker.com for the worst service. Will see to it that this mail and call recordings will get posted in the social media for the services provided by you.

Thanks for such a wonderful worst service and looting money from public.

Hello sir,

I have faced online fraud from nobroker technologies with my axis bank credit card. I have raised complaints immediately with axis bank and blocked my credit card through a mobile app. Pls help to investigate these fraud people and take necessary action on the same.

Fraud details :

Initially i have received a credit card with wrong details (Surname is different showing on card) hence i have raised a complaint with axis bank so from a few days back i am getting calls from axis bank (As they said axis bank peoples) to ask me about my details but every time i was denied them.

Today i received call from shweta agarwal (As said axis bank employee) from mobile number: +91 [protected] and asked me about my card details but i was denied on same that time she told me she is from axis bank and she have all the details with her so she is requesting me to do cross check with your card. So i found that all the details she has about my card are correctly matching and she told me that she will block this card now and will process the new card with proper details so i agree with her. But after some time i received below transition confirmation mail from axis bank about the amount (Rs.39, 396.00) deduction for "nobroker technology" immediately i blocked my credit card and raised a complaint with axis bank as they said they will investigate and confirm me. So pls help to refund my money to credit card account asap.

Thanks
Ganesh chougale
[protected]