NSDL — delay in receiving pan card

Respected sir,

Name: suraj jallan
D. O. B:[protected]
Father name:-pradip jallan
Order id : su-[protected]lo

I have applied for new pan card as my old pand card was lost. The follwing are the details about my complaint:

Applied for pan card: 29th may, 2017
Application received by pan online portal: 5th july, 2017
Coupon number generated : 6th july, 2017

Now when i check the track status the message written shows - verification pending for dpr resolution. I want to ask that what kind of verification they are doing from since two months.in the mail dt. 6th july, 2017, which i received for coupon number confirmation, they confirmed that i will get my pancard at my door step within 3-4 weeks. I have tried to contact them as i wrote a mail to [protected]@panind.com on 4th september, 2017 but still i got no reply from them.
I just want to request you to help me in getting my pancard as soon as possible. It is urgently required by me for my official purpose.

Thank you,

Regards.
Suraj jallan
+[protected]