[Resolved] Nsdl E-Governance Infrastructure — E-kyc pan application status says "not received documents | |||||
I had applied for pan using e-kyc facility (Aadhar card based authentication) on 13/06/2017, acknowledgment number : [protected]. On completion i received this message, "thank you for using online facility for pan application. If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents." But now when I check my pan application status it shows "we have not yet received the supporting documents with respect to your application for 'new pan card or/and changes or correction in pan data'. Kindly submit the requisite documents to nsdl to enable us to process your pan application at the earliest. For further details, please read the guidelines and instructions or contact tin call center at[protected]" Please check my application and let me know the status. Acknowledgment number : [protected] Pan no: EGJPS7230F Name : RUPESH KUMAR TIPU Thanks Was this information helpful? | |||||
Aug 8, 2017 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Jul 07, 2017 NSDL e-Governance Infrastructure Customer Care's response Your PAN application is marked for discrepancy in changes requested name, kindly provide us with requisite documents to process it further. For more details please write us at [protected]@nsdl.co.in
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2 Comments | |||||
Comments
Sir ple resend my pan card my
Acknowledgment
Number : [protected]
and my pan no DEQPM8377P
my postal addresh ashish mishra S/o omprakash village lalpur khader post kundra majhra vaya kheda bajheda th thilhar distt shahjahanpur (up) pin code 242303
my mobile no [protected]
my mail addres [protected]@gmail.com
Acknowledgment
Number : [protected]
and my pan no DEQPM8377P
my postal addresh ashish mishra S/o omprakash village lalpur khader post kundra majhra vaya kheda bajheda th thilhar distt shahjahanpur (up) pin code 242303
my mobile no [protected]
my mail addres [protected]@gmail.com
NSDL e-Governance Infrastructure Customer Care's response, Jul 13, 2017
Verified Support
Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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+91 22 2499 4200 [Vidya Lakshmi]
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I got the intimation mail for the activation of my PRAN[protected] way back on 1st April 2017.. However i'm yet to receive the PRAN Kit against the activated PRAN number..
Fe easy reference,
Dipankar Chakma;
Tezpur; Assam Thanking you!
This has reference to the query/grievance raised by you.
We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).
For any other clarification/assistance from our side, you may please call us at 022-4090 4242 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.