[Resolved]  Nsdl E-Governance Infrastructure — enps account wrongly freeze to make subsequent contribution

Address:Pune, Maharashtra, 411037
Website:NSDL CRA

I (Rakesh maheshchandra shah) have provided all the details as of my pan card no aadhaar card no and bank account number to nsdl enps central record keeping agency (Cra). However they have wrongfully freeze my nps account no[protected] saying my aadhaar card is not linked to my bank account etc. As per my bank records i have confirmed my pan and aadhaar card are linked. Thus they have noy only wrongly freeze my account but also sending me sms saying if i do not make contribution they will freeze my account. Hence i am not able to make contribution on already wrongly freeze account. So please take necessary action i have already lodger complained to nsdl grivences more then 4 times but not replied. Pleasee take strict action against nsdl cra
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Mar 30, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2018
NSDL e-Governance Infrastructure Customer Care's response
Dear Rakesh,

This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
Complaint comments 

Comments

I, applied a pan card, But i have no received acknowledgement receipt. i a'm pay
CSC wallet blance transection id.[protected] consumer name ALIM UDDIN father name CHAND SHEIKH. D.O.B 03/02/1955 so, please kindly imediatly inform me, my gmail is.[protected]@gmail.com.
NSDL e-Governance Infrastructure Customer Care's response, Mar 5, 2018
Verified Support
To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]

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